Shipping policy
We're thrilled to have you onboard at Vehemence. We prioritize every step of the delivery process because we understand that it's not just about receiving a product; it's about the experience of receiving your product. We ensure that each delivery reflects the care and dedication we have for our customers. Their satisfaction is our driving force, and their deliveries are our commitment to excellence.
Pre-order Products - For items on pre-orders, please expect a shipping timeframe of 15-35 business days following the closure of the pre order period, which typically ends on Fridays for that week's lineup.
Made to Order Items - Allow us a maximum of 1 week to process and dispatch your order.
International Shipments - Its important to note that for orders shipped outside the United States, any applicable import duties, taxes, or fees are the responsibility of the recipient. These charges are not covered by Vehemence and should be settled upon delivery. We do not offer refunds for items returned due to unpaid customs charges.
Package Responsibility - Once we hand over your parcel to USPS, UPS, or DHL. Vehemence is not liable for any loss or damage that occurs in transit. Nevertheless, we are more than willing to assist you with the carriers claim process to help locate any misplaced items.
We're here to ensure your shopping experience is nothing short of exceptional. Should you have any inquires or need assistance with your order, reach out to us at vehemenceco@gmail.com and we'll be right to your service.
Thank you for choosing Vehemence for your fashion needs!