Refund policy
Refund & Return Policy for Vehemence
At Vehemence, we pride ourselves on the quality and exclusivity of our products. Our aim is to provide timely and satisfactory solutions, maintaining transparency and communication throughout the process to uphold customer satisfaction and loyalty. Our customer concern policy ensures that every issue brought to our attention receives prompt and thorough attention. Please review our Refund and Return Policy to understand how we handle post-purchase concerns:
Immediate Concerns (Within 12 Hours of Order Receipt): if you receive a product with defects or issues, please contact us within 12 hours of receiving your order. To facilitate a swift resolution, email us at vehemenceco@gmail.com with clear pictures of the defect and a detailed explanation of the problem. Upon review & confirmation of the defect, we will issue you a full store credit for the item.
Issues Discovered After 7 days: We understand that some issues may only become apparent after use. If you encounter a problem with your product after 7 days of receipt, you may be eligible for store credit ranging from 10% to 50% of the value of the product. The exact credit awarded will be determined by the nature and severity of the issue.
All Sales Are Final: Please note that all sales are considered final upon purchase. We offer store credit as a resolution to product issues as described above, but we do not provide refunds or accept returns for shipped products.
We encourage our customers to review their orders carefully before finalizing them. If you have any questions about our products before making a purchase, please feel free to reach out to us.
Thank you for choosing Vehemence. Were dedicated to ensuring that your experience with us is nothing less than excellent.
Contact Us: Should you need to address any concerns or require assistance, our customer support team is available to help you. Email us at vehemenceco@gmail.com , and we will be in touch to provide the support you need